Frequently Asked Questions

You can pay by Bank transfer or Card, Apple Pay or Google Pay. If you choose bank transfer, we reserve your items for 3 days and dispatch as soon as your payment arrives. Please use your order number as the payment reference. Card payments are processed securely by Stripe — we never see or store your card number.

No. You can check out as a guest. An account lets you track orders and reorder quickly.

Yes, until it is dispatched. Email globalfashionpro@gmail.com with your order number as soon as possible.

We are not currently VAT-registered, so no VAT is added to our prices. The price you see is the price you pay, and an invoice is emailed with every paid order.

Standard tracked delivery is £3.99 and free on orders over £40. Express next-working-day delivery is £6.99. See Delivery Information.

Orders paid before 1 pm (Monday–Friday) are dispatched the same day. Standard: 2–3 working days. Express: next working day.

Not yet. We deliver to addresses across the UK, including the Scottish Highlands & Islands, Northern Ireland, the Isle of Wight and the Isles of Scilly. We do not currently deliver to the Isle of Man or the Channel Islands.

Each product page shows whether the product is HEMA-free and TPO-free. All gel products we sell in Great Britain comply with UK cosmetics law.

Our gel polishes cure under UV/LED lamps. Follow the curing time printed on each bottle exactly, because under-cured gel can cause allergic reactions.

Always keep gel off the skin and cuticle, cure fully, and never touch uncured gel. If you notice itching, redness or swelling, stop using the product and see a doctor. Gel products marked "for professional use" are intended for trained nail technicians.

Yes — apply for a Salon / Trade account to get trade prices.

Unopened products can be returned within 14 days of delivery. For hygiene reasons, cosmetics cannot be returned once the seal is broken, unless faulty. See our Returns & Refund Policy.

Email a photo to globalfashionpro@gmail.com within 48 hours of delivery and we will send a replacement or refund at no cost to you.